If you are a woman and have been affected by
rape, sexual abuse and/or assault at any time in your life and you
would like to talk to someone about it then please call:
open every Tuesday and Thursday evening
between 6 pm and 8:30 pm
If you get a recorded message, leave a message and we will contact you as soon as possible.
Our Supportline is staffed by trained and qualified
female volunteers who are here to listen and support you.
Supportline workers can also provide support and information to
a woman’s supporters such as partners, relatives, friends,
carers and other workers.
Supportline posterPlease feel free to download and print off our supportline poster in order to publicise this service as widely as possible.
PowerPoint format (1.2mb) | Word format (1.6mb)
National
Domestic Violence Helpline
Freephone: 0808 2000 247
(24 hrs)
Email: helpline@womensaid.org.uk
Post: P.O.Box 391, Bristol BS99 7WS
The Helpline provides support, information and
a listening ear to women experiencing (or who have experienced)
domestic abuse and to those seeking help on a woman's behalf.
Helpline staff will discuss the available options and, if appropriate,
refer callers on to refuges and other sources of help and information.
Rape
Crisis Lines in the UK
Most lines are only staffed at certain times of the week due to
limited resources.
Procedure for reporting to the police
Access a local forensic medical examination
Access a local GUM clinic
(for tests for sexually transmissible infections)
TRCC keeps information about callers and web site users confidential.
Using the internet to find information
The safest way to find information on the internet would be at a
local library, a friend's house, or an internet café.
Otherwise, if you don't want anyone to know that you have visited our web site, you can take steps to increase your safety by doing the following after your visit but note that there is a risk involved in removing data from your computer.
For instance, if your partner uses online banking and has a saved password, then if you clear the cookies on your PC, your partner will realise you've done so because their password will no longer be saved. Also, your partner may notice if the address history on the PC has been cleared, and this may raise suspicion.
History / cache file
If an abuser knows how to read your computer's history or 'cache' file (where web pages and graphics are automatically stored), they may be able to see information you have viewed recently on the internet. You can clear your history or empty your cache file in your browser as follows:
PC: Internet Explorer version 7
Pull down Tools menu, select Delete Browsing History, click 'Delete Files' and 'Delete History'.
You can also pull down Tools menu, select Internet Options and on Advanced page, scroll down to Security and tick 'Empty Temporary Internet Files folder when browser is closed'.
PC: Internet Explorer versions 5 &
6
Pull down Tools menu, select Internet Options. On General page,
under Temporary Internet Files, click 'Delete Files'.
Under History click 'Clear History'.
PC: Internet Explorer version 4
Pull down View menu, select Internet Options. On General page, under
Temporary Internet Files, click 'Delete Files'. Under
History click 'Clear History'.
PC: Firefox 2
Pull down Tools menu, select Options. On Privacy page, untick all History options.
PC: Opera 9
Pull down Tools menu, select Preferences. On Advanced page, click History then click 'Clear' (Addresses) and 'Empty now' (Cache).
Download Opera 9 for PC
Download Opera 9 for Apple Mac
PC: Netscape version 8
Pull down Tools menu, select Options.
Click Privacy, tick ‘Clear My Tracks on Exit’.
PC: Netscape versions 6 & 7
Pull down Edit menu, select Preferences.
Double-click Navigator category, click History then 'Clear History'.
Double-click Advanced category, click Cache then 'Clear Cache'.
PC: Netscape versions 5 and earlier
Pull down Options menu. Select Network Options, Select Cache. Click
on 'Clear Disk Cache'.
Apple Mac: Safari 2
Before browsing, pull down Safari, click 'Private Browsing'. Click again before closing your browser.
You can also pull down Safari and click 'Reset Safari'. Be aware that this will not only erase the history of web pages you have visited, empty the cache, clear downloads and Google search entries but it will also remove cookies, saved names, passwords and other AutoFill text.
Apple Mac: Internet Explorer versions
4 & 5
Pull down Edit menu, select Preferences. Click 'Web Browser'.
From the dropdown menu, choose 'Advanced'. Under
Cache click 'Empty Now'.
Apple Mac: Netscape
Pull down the Edit menu, select Preferences. Click 'Advanced'
then select Cache. Click 'Clear Disk Cache Now'.
AOL
Pull down Members menu, select Preferences. Click on WWW icon then
select Advanced. Purge Cache.
Email
If an abuser has access to your email account, they may be able
to read your incoming and outgoing mail.
If you believe your account is secure, make sure you choose a password that an abuser will not be able to guess.
If an abuser sends you threatening or harassing email messages, they may be printed and saved as evidence of this abuse.
Tyneside Rape Crisis Centre is based in Newcastle city centre.
Supportline
0191 232 9858
If you telephone TRCC you may get a recorded message which will tell you when the lines are staffed. You can then ring back and
speak to someone. Alternatively you can leave a message and we will
contact you as soon as possible.
Administration
0191 222 0272
For information or if you have a query, please telephone the Admin
line Monday to Friday between 10am-5pm. The office is usually covered
during these times.
If you get a recorded message, please leave a brief message and
we will contact you as soon as possible
Fax
0191 261 0983
Email
enquiries@tynesidercc.org.uk
If you request face to face counselling
We may suggest that you come in for an ‘assessment’
session. This is non-intrusive and is non-clinical. It is a way
of meeting with you first to ensure the best possible service is
offered to you. If this is not counselling then we will try to help
you access a more appropriate service that meets your needs.
If you feel unable to contact TRCC directly
It is okay to ask someone else to do this on your behalf.
If you know a woman who wants to use
the service
It is fine to contact TRCC on behalf of a woman as long as you have her permission to do this. It is vital that the woman makes her own choice.
Feedback
If you have comments or suggestions on the content or design of
our web site, please email
us.
